Why is G2A payment taking so long? (2024)

Why is G2A payment taking so long?

If your purchase is taking longer to be completed, it might mean that your payment for G2A Plus failed and your membership hasn't activated.

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Why is G2A taking so long to process payment?

Sometimes our system needs to verify your payment and approve it. You may then be asked to confirm your payment via your phone number using a one-time code. In rare cases, your transaction will also have to be checked manually by our team. This takes anywhere from a few minutes to 1 hour.

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Why is my G2A payment not going through?

Most of the time it's because your provider didn't approve your payment. Check if: You typed in correct payment details - card number, expiration date, CVV code. Your card can be used for international payments - some cards, prepaids or gift cards, work only in specific regions/countries.

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How long does waiting for payment take?

Here are some examples of how long pending transactions can take: Pending credit card transactions can take up to 3 business days to clear. Direct deposits usually clear by the next business day. Check deposits usually take up to 2 business days.

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Is G2A pay trustworthy?

Our payment system maintains the highest security and quality standards, offering many payment methods and safe transaction processing. Let's have a look: G2A.COM processed over 15 million transactions in 2023, demonstrating our reliability and efficiency in handling payments.

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How long does G2A wait for payment?

Most payment methods are processed instantly. Some payments, e.g. international bank transfers or cash payments require more time.

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Why is payment processing so slow?

This happens due to outdated infrastructure, banking restrictions or closures. Many banks tend to process payments in 48-72hr backdated batches. Therefore, debited funds show as pending, despite clearing with a merchant or recipient.

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How do I cancel a pending transaction on G2A?

If you are sure that you did not pay for your order yet and no money was charged on your account then you can go to your Orders history tab and mark it as canceled. If you want to cancel an order that has not been paid yet, you can also just leave it unpaid without any consequences.

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What is waiting status on G2A?

Each status represents a different stage of your order. They are as follows: Waiting for payment – your payment still hasn't been completed or we haven't received it yet. If you did not use an instant method, it may take a bit longer for the payment to be processed by your operator.

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Can I get a refund from G2A?

Your funds will always be refunded to the source of your payment, if only possible. However, some payment methods, such as Paysafecard or cash payments, cannot be refunded directly to the source of your payment. In these cases, your refund will be sent to your G2A PAY balance.

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Why is my payment not being processed?

The most common reasons for your payment to fail are either filters your bank applies to certain transactions made online, or amount limitations applied to your card. If your payment is being rejected, please reach out to your bank to get additional information.

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Is it illegal to buy from G2A?

G2A is not a seller.

It is a marketplace that brings together various people and offers a place where they can trade. It works like a proper free market. For example, a person can buy a graphics card that also comes with a free game key.

Why is G2A payment taking so long? (2024)
Why is G2A so cheap?

This is because there are over 40,000 sellers on G2A Marketplace. In order to sell more keys than their competitors, they have to offer the best prices possible in order to attract more customers. Thanks to natural competition, you can purchase digital items on the marketplace for much cheaper.

Can your Steam account get banned for using G2A?

Valve can ban you for pretty much any reason, or no reason at all; it's included in the various forms you agree to when you make an account. However, it's not likely for you to be banned from Steam for buying games on G2A.

How does G2A pay you?

Receiving money with G2a Pay is a smooth ride with its various payment channels. Some of these channels include popular names like MasterCard, Visa, Paypal, Trustly, Paysafe card, Blik, Neosurf, Neteller, and many others.

Is G2A fast?

Most sellers on G2A Marketplace offer instant deliveries, which means you'll get the digital item you bought as soon as your order is processed and completed. However, there are some sellers who need more time to send the item to you.

What percent does G2A take?

Terms & Conditions
Processing fees%*
Retail and Business sales (digital)General commission (applies to all categories excluding “Other digital products” listed below)10,8%
Other digital productsSteam Wallet (Steam Gift Cards of various value)2%
PlayStation Network Cards and PlayStation Plus Cards4%
18 more rows

What's the longest a faster payment can take?

Faster Payments are... fast. Payments usually arrive in the recipient's bank account instantly, or within a couple of minutes. Sometimes Faster Payments can take up to two hours to arrive, but this is uncommon.

What does it mean when a payment is still processing?

Payments are considered unresolved until your financial institution fully processes the payment, and it is marked as "paid" in our system. Please note that while ACH processing typically takes four business days, smaller banks and credit unions may take longer to fully process payments.

What happens if you chargeback on G2A?

If there is a Payment Reversal on your Statements, it means the buyer opened a PayPal dispute for the product he purchased from you or made a chargeback. In that case, the transaction is put on hold. Once this happens, G2A specialists will help you to try and resolve the dispute in your favor.

How do I contact G2A support?

Here's how to do it: 1) Visit the Support Center "Tickets” tab HERE - this will open a form for you to fill in. If you have a G2A Account, login and create your ticket. If you don't, you can send an e-mail with an explanation of your issue directly to support@g2a.com.

How long does g2g take to deliver?

How long does it take for an order to be shipped? All orders are shipped the following business day. In general, packages arrive within 2-4 business days once shipped.

Where is G2A based?

The G2A Group is headquartered in Amsterdam. G2A Marketplace is headquartered in Hong Kong, but we also have offices in several other countries.

Can I sell my key on G2A?

G2A.COM has the perfect solution: if you purchased a key for a game that you already own or don't want to play, then you can sell it at the marketplace.

Why is my payment pending?

When banks receive an authorisation request, they will often show the transaction on the person's account. Typically, they will mark it as pending payment (or payment pending). This means that they are ringfencing the account holder's funds on the expectation that they will need to make payment later.


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