Why does Steam take so long to process payment?
Your payment may get stuck if Steam's backend is experiencing a technical issue. Check the Steam Status website to ensure all systems are running. Occasionally, Steam payments can get stuck when made with a non-dollar payment account. If you've made the purchase using a non-dollar payment method, consider changing it.
Your bank will release the funds to you at a later date per their policy. This can often take up to 10 business days.
Can I use pending Steam refund cash to purchase a game before it's added to my account, or will it automatically charge my card? Yes, you can use the cash pending from a Steam refund to purchase a game before it's added to your Steam Wallet.
It generally takes one to five business days for a credit card payment to post to your account. Your payment may even be credited to your account before it posts. In other words, your card issuer may acknowledge receipt of the payment before the transaction is fully processed.
When a transaction is authorised, it's confirming to the merchant your card is valid and there's money in your account to pay for what you're buying. The transaction amount is then deducted from your available funds, and the transaction shows as pending on your account until the payment process is complete.
- #1) Cancel Pending Transaction.
- #2) Check If the Website is Down.
- #3) Disable Proxy and VPN.
- #4) Use Another Payment Method.
- #5) Check Network Connection.
- #6) Check if the Bank Server is Down.
- #7) Contact Steam Support.
If you have an existing Steam Wallet (regardless of the current balance), the funds will be added in your Steam Wallet's current currency. Once a Steam Wallet Code has been redeemed on an account, the wallet funds are then tied to that account; they cannot be moved or withdrawn to a bank account.
In general, Steam aims to process refund requests within 7 days of the request being made. Once the refund is approved, it may take a few more days for the funds to appear in your account, depending on your payment method and bank processing times.
The biggest reason for a declined card is insufficient funds available to make a purchase. That could be because you're at or near your credit limit, or the card was suspended for non-payment. A card can also be automatically declined if there is any history of chargebacks against Steam, or any fraud cases on the card.
Ensure that the street address and zip code match your bank's information exactly and test the issue again. If the issue persists, contact your bank to resolve it. Most banks use light security around this verification system, and will actually accept charges for transactions that fail this check.
How do I clear a pending transaction on Steam?
- Run Steam client.
- Go to Account Details.
- Click Purchase Help Page.
- Now, click View Purchase History.
- Select the pending transaction, and click Cancel this Transaction.
- Click Cancel my Purchase.
- Restart Steam client.
Sezzle: A New Era of Finance at FLUO AND STEAM
Sezzle ushers in a new era of finance, merging convenience, flexibility, and financial control. Opting for "pay in 4" or installment payments means embracing a modern financial management approach tailored to today's digital shopper's needs.
It can go into your Steam Wallet, or back to another payment method you have tied to your account. Steam can refund your money to Visa, Mastercard, American Express, Discover, JCB, or PayPal. Note that it may take up to seven days for refunds to be processed.
Security checks, merchant processing times, refunds, or payment amount adjustments may also contribute to the amount of time it takes. Holidays and weekends have also been known to cause delays.
Processed does not necessarily mean paid. If the bank says a transaction has been processed, that can mean that it has been authorized and authenticated but not yet settled - meaning, the seller may not see the funds in their account yet.
The most common reasons for your payment to fail are either filters your bank applies to certain transactions made online, or amount limitations applied to your card. If your payment is being rejected, please reach out to your bank to get additional information.
Pending transactions are payments that would normally go into or out of your account within 7 days. When you use a debit card to pay for something, it reduces the available balance in your current account. Similarly, when you use a credit card to pay for something, it increases your available balance.
Until it processes, a pending transaction could put a hold on an account balance or credit limit. That doesn't necessarily mean you can't use your credit card or bank account. But it can affect your available balance—or the funds you're able to access.
The Takeaway
Although a pending transaction signifies your vendor has yet to receive payment or the deposit funds aren't released yet, the amount involved is typically reflected from your bank account.
Steam wallet currency is exclusive to the Steam platform once you have added the funds. It will never be possible to convert wallet funds back to real money.
Can I convert my Steam Wallet to cash?
Steam Wallet funds are not stored as real-world currency, but rather as a balance that can be used to purchase games, software, and other items on Steam. Once you have added funds to your Steam Wallet, they cannot be withdrawn to a bank account or other payment method.
- Open Steam.
- Navigate to Community > Market.
- Click Sell an Item.
- Click the item you want to sell, and click Sell.
- Enter the price you're willing to accept, click the box to indicate that you agree to the Steam Subscriber Agreement, and then click OK, put it up for sale.
Reasons for Refund Denial
Although Steam allows refunds on many purchases, some content types can't be refunded, and the regular rules don't apply in some situations.
| Request Category | Submitted Last 24 Hours | Typical Response Times |
|---|---|---|
| Account Security & Recovery | 23,941 | 2.44 hours to 14.96 hours |
| Purchase & Billing Support | 13,374 | 8.36 hours to 1.07 days |
| Game & Steam Technical Support | 3,953 | 1.50 hours to 1.16 days |
You also have the option to cancel your Steam refund request. To do so, go to the help page mentioned above again and simply cancel your request. The game will remain in your account and won't be refunded. However, this is only possible if the refund hasn't yet been processed by Steam.
References
- https://support.iconfinder.com/en/articles/3001024-reasons-why-credit-card-payments-fail
- https://www3.mtb.com/personal-banking/checking/understanding-checking-account-transactions
- https://www.bvnk.com/blog/faster-payments-scheme-a-quick-guide-to-business-to-business-transactions
- https://www.nab.com.au/help-support/personal-banking/manage-payments-transfers/payment-processing-times
- https://store.steampowered.com/stats/support/
- https://urbanarmorgear.zendesk.com/hc/en-us/articles/209611346-The-transaction-declined-but-the-money-was-removed-from-my-account
- https://www.purevpn.com/blog/steam-pending-transaction/
- https://www.quora.com/Is-it-banned-to-buy-and-activate-a-Steam-account-from-G2A
- https://www.experian.com/blogs/ask-experian/what-is-pending-transaction/
- https://ebizcharge.com/blog/what-are-bank-cutoff-times/
- https://www.airwallex.com/blog/why-your-bank-transfer-is-delayed
- https://www.hsbc.co.uk/current-accounts/what-is-faster-payments/
- https://supporthub.g2a.com/marketplace/en/Buying/i-purchased-a-digital-item-how-do-i-claim-it
- https://www.moneylion.com/learn/how-long-do-pending-transactions-take/
- https://www.fineshare.com/resource/how-to-refund-a-game-on-steam.html
- https://www.quora.com/Do-pending-transactions-mean-that-the-money-has-already-been-taken-out
- https://www.quora.com/How-do-I-withdraw-money-from-Steam-Wallet
- https://supporthub.g2a.com/marketplace/en/Buying/how-can-i-check-the-status-of-my-order-what-do-these-statuses-mean
- https://help.hcltechsw.com/commerce/7.0.0/com.ibm.commerce.payments.events.doc/concepts/cppedpglass.html
- https://steamcommunity.com/discussions/forum/10/3791506516127631872/
- https://www.lifewire.com/steam-community-market-what-it-is-and-how-to-use-it-4586933
- https://moneylenderprofessional.com/forum/viewtopic.php?t=83
- https://supporthub.g2a.com/marketplace/en/Buying/why-are-keys-on-g2acom-so-cheap-
- https://www.brex.com/resources/what-is-pending-credit-card-charge
- https://help.steampowered.com/en/faqs/view/002F-D14F-9E51-937B
- https://www.nerdwallet.com/au/credit-cards/what-are-pending-transactions
- https://www.barclays.co.uk/help/payments/payment-information/bacs-chaps-faster-payments/
- https://statrys.com/blog/delayed-bank-transfer
- https://ramp.com/blog/pending-credit-card-charges
- https://www.nab.com.au/personal/online-banking/fast-payments
- https://pay.com/blog/payment-processing-work
- https://www.nerdwallet.com/article/credit-cards/how-long-does-a-credit-card-payment-take-to-process
- https://www.articlesfactory.com/articles/ecommerce/is-g2a-legite.html
- https://www.helpwithmybank.gov/help-topics/bank-accounts/electronic-transactions/wire-transfers/wire-transfer-unsuccessful.html
- https://supporthub.g2a.com/seller/en/getting-started/business-verification-and-business-accounts-on-g2acom-marketplace
- https://bankline-faq.rbs.co.uk/Accounts/Balances-Statements/1866042562/What-are-the-faster-payment-reject-and-return-reason-codes.htm
- https://supporthub.g2a.com/marketplace/en/Problem-Solving/My-order-is-processing-What-does-that-mean
- https://www.lightspeedhq.co.uk/blog/how-long-does-it-take-for-a-credit-card-payment-to-go-through/
- https://supporthub.g2a.com/marketplace/en/payments/what-payment-methods-can-i-use-when-paying-on-g2acom
- https://supporthub.g2a.com/marketplace/en/Buying/how-can-i-buy-a-digital-item-on-g2acom
- https://supporthub.g2a.com/seller/en/solving-problems/payment-reversals
- https://help.steampowered.com/en/faqs/view/731C-13C7-7D04-A11E
- https://supporthub.g2a.com/marketplace/en/Problem-Solving/i-want-to-cancel-an-order-can-i-do-that
- https://www.ionos.com/digitalguide/online-marketing/social-media/steam-refund/
- https://www.depositaccounts.com/blog/transferring-money-between-banks-takes-forever.html
- https://gocardless.com/guides/posts/what-are-payment-reversals-and-how-to-avoid-them/
- https://www.quora.com/How-is-G2A-not-banned-yet-They-are-losing-companies-a-lot-of-money
- https://www.commbank.com.au/articles/banking/what-are-pending-transactions.html
- https://www.nationwide.co.uk/help/payments/pending-transactions
- https://www.helpwithmybank.gov/help-topics/bank-accounts/nsf-fees-overdraft-protection/index-nsf-fees-overdraft-protection.html
- https://www.metrobankonline.co.uk/help-and-support/payments/what-is-a-pending-transaction-and-how-long-can-it-stay-pending/
- http://www.senso-is.hr/en/processing-of-payment-orders.aspx
- https://paymentcloudinc.com/blog/merchant-account-holding-funds/
- https://www.lightspeedhq.com/blog/how-long-does-it-take-for-a-credit-card-payment-to-go-through/
- http://help.aisleplanner.com/en/articles/2009820-how-long-does-it-take-for-an-online-payment-to-hit-my-bank-account
- https://www.selecthub.com/resources/how-to-refund-a-game-on-steam/
- https://www.g2a.com/news/safehub/is-g2a-safe-and-legit-place-to-buy-cheap-games/
- https://wise.com/help/articles/2977950/why-does-it-say-my-transfers-complete-when-the-money-hasnt-arrived-yet
- https://www.nationwide.co.uk/help/payments/send-money-to-another-account
- https://3s.money/help-centre/sending-and-receiving-payments/why-is-my-payment-taking-so-long
- https://kb.blackbaud.com/knowledgebase/articles/Article/189744
- https://www.wearepay.uk/what-we-do/payment-systems/faster-payment-system/how-faster-payments-work/
- https://gocardless.com/guides/posts/how-long-does-a-bank-transfer-take/
- https://supporthub.g2a.com/marketplace/en/payments/how-can-i-pay-for-my-purchase-on-g2acom
- https://www.swipesum.com/insights/how-long-does-a-merchant-have-to-process-a-credit-card-transaction
- https://www.forbes.com/advisor/credit-cards/how-long-does-it-take-for-credit-card-payment-to-post/
- https://www.experian.com/blogs/ask-experian/how-long-does-it-take-for-credit-card-payment-to-post/
- https://sezzle.com/shop/fluo-and-steam/
- https://www.gocompare.com/current-accounts/reclaiming-misdirected-payments/
- https://supporthub.g2a.com/marketplace/en/G2A-Services/is-g2a-a-legit-site
- https://www.sofi.com/learn/content/how-to-cancel-a-pending-transaction/
- https://acquired.com/how-long-do-faster-payments-take/
- https://www.alliedpay.com/blog/transaction-declined/
- https://supporthub.g2a.com/seller/en/solving-problems/my-auctionaccount-has-been-suspended-what-can-i-do-
- https://arstechnica.com/gaming/2020/05/g2a-confirms-stolen-game-key-sales-pays-40000-to-factorio-devs/
- https://help.flywire.com/hc/en-us/articles/360013042873-Why-is-my-debit-credit-card-payment-not-going-through
- https://supporthub.g2a.com/seller/en/income-fees/how-can-i-withdraw-funds-from-g2acom
- https://help.steampowered.com/en/faqs/view/78E3-7431-1E88-AD59
- https://supporthub.g2a.com/marketplace/en/payments/my-paymenttransaction-was-refunded-when-and-how-will-i-receive-my-funds-back
- https://www.fnbo.com/insights/personal-finance/2023/pending-transaction
- https://www.worldremit.com/en/blog/finance/do-bank-transfers-go-through-on-weekends-and-bank-holidays
- https://business.adobe.com/blog/basics/understanding-payment-process
- https://www.quora.com/Why-does-Steam-not-accept-Visa-debit-cards-I-ve-filled-in-everything-right-and-it-won-t-work-it-says-your-card-appears-to-be-invalid-I-am-not-trying-to-buy-a-game-I-want-to-buy-Apex-coins
- https://www.synovus.com/personal/resource-center/managing-your-finances/fast-facts-what-is-my-real-balance-in-my-checking-account
- https://gocardless.com/guides/posts/faster-payments-explained/
- https://www.cardfellow.com/blog/merchant-account-holds/
- https://www.sofi.com/learn/content/what-does-pending-transaction-mean/
- https://supporthub.g2a.com/marketplace/en/payments/my-paymenttransaction-failed-what-should-i-do
- https://www.capitalone.com/learn-grow/money-management/pending-transactions/
- https://stripe.com/resources/more/how-credit-card-transaction-processing-works-a-quick-guide
- https://stripe.com/resources/more/payment-processing-explained
- https://www.volopay.com/au/blog/reasons-for-delay-in-bank-transfers/
- https://supporthub.g2a.com/seller/en/solving-problems/how-can-i-contact-g2as-seller-support-team
- https://gocardless.com/guides/posts/bacs-payments-pending-why-and-how-long/
- https://gocardless.com/en-us/guides/posts/guide-to-payment-processing-times-in-us/
- https://bankline-faq.natwest.com/Accounts/Balances-Statements/1866042512/What-are-the-faster-payment-reject-and-return-reason-codes.htm
- https://pay.g2a.com/terms-and-conditions
- https://www.thinkmoney.co.uk/help-support/payments-and-withdrawals/whats-a-faster-payment/
- https://www.wearepay.uk/what-we-do/payment-systems/faster-payment-system/payment-system-participant-list/
- https://www.pcmag.com/how-to/return-refund-game-on-steam
- https://supporthub.g2a.com/marketplace/en/payments/my-payment-is-completed-but-its-now-stuck-on-verification-in-progress
- https://supporthub.g2a.com/marketplace/en/Problem-Solving/my-transaction-has-failed-what-should-i-do
- https://poe.com/poeknowledge/1512928000305058
- https://community.oneplus.com/thread/62481
- https://moneyfactscompare.co.uk/current-accounts/guides/faster-payments-how-do-they-work/
- https://cdn.mycrowdwisdom.com/wespay/docs/IPBrief1_TheDifferenceBetweenInstantAndFasterPayments.pdf
- https://www.bankrate.com/finance/credit-cards/how-to-cancel-a-pending-credit-card-transaction/
- https://gocardless.com/guides/posts/what-does-it-mean-when-a-payment-is-pending/
- https://www.softwaretestinghelp.com/steam-pending-transaction-issue/
